构建呼叫中心解决方案体现人工智能技术优势

 <SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>客服工作对企业销售业绩的提升具有无可比拟的作用，潜在客户资源的发掘同样离不开优质的客户体验，如果客户服务无法满足多元化需求，势必会在一定程度上造成客户资源的流失，即便是接听客户来电，接听方式、态度甚至语气都会对客户体验产生实质性的影响，反观<A style="FONT-SIZE: medium; FONT-FAMILY: " href="https://www.salesforce.com/cn/products/service-cloud/solutions/call-center-management/" target=_blank 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft 0px?>呼叫中心解决方案<SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>的构建，则凭借人工智能技术的应用，不但提升了客服人员的工作效率，而且在集成来电的基础上体现出了个性化服务的卓越优势，因此能够得到广泛认可也就不足为奇。<BR style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft><SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>工作效率的提升虽然并不复杂，但考虑到客服工作的劳动强度和工作量是相对较大的，如果没有切实可行的应对措施，工作效率提升并非易事，而在依托云技术构建了呼叫中心解决方案以后，无论人工智能还是个性化服务，都对改进客服工作现状极为有利，在此基础上所得到的客户口碑自然是极为珍贵的，从而起到促进更多交易达成的作用。<BR style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft><SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>当然，客服工作不仅仅是电话接听，整个售后服务体系的工作内容都是息息相关的，如今的软件工具对此也是有所区分的，毕竟专业的<A style="FONT-SIZE: medium; FONT-FAMILY: " href="https://www.salesforce.com/cn/products/service-cloud/features/" target=_blank 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft 0px?>售后管理软件<SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>不但能够满足基本的功能需求，服务案例的完成进度也是比较容易加快的，毕竟智能化程度更高的自助服务，对于简化工作流程和降低工作强度还是有很大帮助的，所以说得到各行业领域的一致青睐也就不足为奇。<BR style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft><SPAN style="FONT-SIZE: medium; FONT-FAMILY: " initial? text-decoration-color: initial; text-decoration-style: 0px; -webkit-text-stroke-width: normal; font-variant-caps: font-variant-ligatures: TEXT-INDENT: LETTER-SPACING: 2; WIDOWS: ORPHANS: FONT-STYLE: rgb(0,0,0); COLOR: 400; FONT-WEIGHT: none; TEXT-TRANSFORM: WORD-SPACING: WHITE-SPACE: YaHei?; Microsoft !important; inline DISPLAY: FLOAT:>由此作为参考可以发现，针对不同的部门和类别遴选软件工具，对于提升企业管理水平和工作效率是至关重要的，即便是售后管理软件的应用，也能够享受到包括客服人员控制台在内的强大功能和人性化服务，在此基础上的售后管理自然会在品质水平上大幅度提高，与此同时也会促进销售业绩的提升。